Information about our use of cookies

What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

How we use cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse the website, you are agreeing to our use of cookies.

We use the following cookies:

 

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting or advertising cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie description Purpose Name
Accept or decline use of cookies Allows you to accept or decline the use of cookies on our website.
  • cc_cookie_accept (1 year)
  • cc_cookie_decline (When browsing session ends.)
Shopping portal When you shop on our site we need to use a cookie to remember: basket price, number of items in basket, delivery charges etc
  • frontend & external_no_cache (1 hour)
  • phpsessid (When browsing session ends)
Sagepay We use an industry leading payment processing system which provides us with fast and secure payment processing and fraud checking functions. Cookies used contain no information about the transaction, or personally identifiable information, they simply ensure that the checkout screens are correctly displayed, and are usable. 

Click below for an overview of privacy at Sagepay
http://www.sagepay.com/privacy_policy
http://www.sagepay.com/cookies

  • Jsessionid (When browsing session ends)
  • NSC_wjq-tbhfqbz-dpn (When browsing session ends)
  • hsfirstvisit (When browsing session ends)
  • Popupstatus (When browsing session ends)
  • _hstc (When browsing session ends)
  • _hssc (When browsing session ends)
  • hubspotutk (When browsing session ends)
Google Analytics These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click below for an overview of privacy at Sagepay
http://www.sagepay.com/privacy_policy
http://www.sagepay.com/cookies

    • _utma (2 years)
    • _utmb (30 minutes)

  • _utmc (When browsing session ends)
  • _utmv & _utmz (2 years)

 

Third party cookies

Other third parties including without limitation Google and Sagepay may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

How do I change my cookie settings?

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site and you will not be able to purchase products.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Further information about cookies

More information about cookies, including how to block them or delete them, can be found at www.allaboutcookies.org

This website uses cookies to ensure you get the best experience on our website.